All Trixie Cosmetics products are cruelty free.

Vegan products are marked as vegan in their descriptions.

Please allow 1 to 5 business days for all orders to be fulfilled (with exceptions to holidays, launches, and periods of high volume, here we ask that you allow 5-10 business days for us to fulfill). For more information please see our Shipping Policies

Items marked as “pre-order” are not currently in stock at our facilities but are in production and will be shipped to you as soon as we receive them. Orders containing a pre-order item will not ship until all items in your order have arrived to our warehouse.

You'll receive tracking information via email once your product ships.

Please email us via the contact page.

Yes, but we are not currently accepting PR list applications.

Check out our retailers page for more ways to shop our products.

Trixie Cosmetics ships worldwide!

International orders shipped via USPS priority intl mail are typically delivered within 3-10 weeks, but may take longer to arrive. Thank you for your patience.

Once an international order has left the United States, the order is turned over to the local postal service for your country. For questions regarding the tracking and status of your order, once it has left the United States, please direct your inquiries to your local postal service. You may use your USPS tracking number as a reference.

Certain countries require a customs fee be paid for any merchandise purchased outside of your country. We are not responsible for applicable customs fees. Failure to pay customs fees may result in your item being rejected entry and being returned back to our warehouse. For more information regarding returned orders please read our “Return Policies” section below.

Please note: We are only able to process returns once an item has either been returned to our warehouse or once 10 weeks has passed from the initial ship date.

Please refer to our Shipping & Returns page

Pressed pigments differ from a typical eyeshadow formula in that they do not contain filler ingredients and are used to achieve more vibrant shades. Because of this, pressed pigments have colorants that tend to cause staining on the skin and are recommended to not be used in the immediate eye area according to the US FDA. These regulations currently only apply to the US and are considered safe in other countries such as Europe, South America, Africa, the Middle East, and Canada. In cosmetics, carmine, an ingredient made of crushed beetles, is used to achieve shades of red, pink, and purple. Certain colorants are often substituted in place of carmine to create the same shades while also ensuring the formula is vegan.

These colorants include Red 6, Red 6 Lake, Red 7, Red 7 Lake, Red 21 Lake, Red 22 Lake, Red 27, Red 27 Lake, Red 28, Red 28 Lake, Yellow 6 Lake, Yellow 10 Lake and/or Silver.